Please note that we do NOT guarantee delivery within this time as external forces may affect delivery times.Īll orders received for £150 or more will be sent by Express Delivery free of charge. Our automated shopping system will automatically add the additional charge when you choose to upgrade your service. If you need your order more urgently, you can choose to upgrade your delivery by paying £6.00 for Express Delivery, which will generally take between 1 and 3 days. Please note that we do NOT guarantee delivery within this time as external forces may affect delivery times.
Orders received over a weekend will be processed on the next working day.Īll UK delivery is free of charge within mainland UK, using Standard Delivery, and orders are delivered between 2 and 5 working days. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.All orders received on weekdays are processed immediately and dispatched within 24 hours. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.
You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
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